Return Policy
Thank you for shopping at Pitchers Only. We offer free returns and exchanges for all United States orders. If you are not entirely satisfied with your purchase, we're here to help.
You have 30 calendar days (60 days for orders placed from (11/1-12/15) to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it.
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.
"Last Chance" items are only eligible for store credit or exchange. Free gifts or promotional items cannot be returned.
To start a return, go to https://pitchers-only.com/a/return.